Privacy policy

Affordable Allergy Testing LLC (referred to as “Company,” “we,” “us” or “our”) respects your privacy and is committed to protecting your privacy online. The purpose of this document (the “Privacy Policy”) is to explain to you how we use information that we have collected from and about you. If, after reviewing the Privacy Policy, you have questions about the types of information we collect, how we use it, or similar issues, please contact us at +1 (833) 600-8378 or info@5strands.com.

In addition to this Privacy Policy, you also agree to our Messaging Terms (https://terms.pscr.pt/legal/shop/5strands/terms_of_service) and Messaging Privacy Policy (https://terms.pscr.pt/legal/shop/5strands/privacy_policy).

This Privacy Policy applies to the services (“the Services”) provided through the Company website located at https://www.5strands.com (the “Website”) and all mobile platforms made available by the Company to deliver the Services (the “App”). It does not apply to the practices of other companies that Company does not own or control nor does it apply to information of any kind provided to the Company by advertisers or other business partners. Links to other websites are governed by their own policies.

If this Privacy Policy is not acceptable to you, you should discontinue using the Services.

What Information do we collect from or about you?

In this Policy, we refer to two types of user information: Personally Identifiable Information (sometimes referred to as “PII”) and non-Personally Identifiable Information.

PII refers to any information that can be used to uniquely identify, contact, or locate you. Examples of PII include a name, mailing address, email address, telephone number, date of birth, or a credit card number.

The Company collects only the PII that you voluntarily provide to us, such as when you register to use the Services, set up a profile, create content, sign up for a special offer, enter a sweepstakes or promotion, or complete a survey. If you purchase products or subscribe for paid services, you might also be asked to provide your credit card and related information for billing purposes.

You might also be asked for, or choose to provide, additional information about yourself that does not, itself, specifically identify you. This is non-Personally Identifiable Information. However, some information of this kind, such as your age, gender, health condition (e.g., height, weight, medication issues, and medications), geographic location, and shopping preferences, may be required or merely requested when you register for the Services, and may be associated with your PII. Some of this information may fall into the category of “Protected Health Information” as defined under HIPAA/HITECH laws and regulations (“personal information”) and is protected as stipulated under those laws and regulations.

Company may also automatically collect other types of non-Personally Identifiable Information as you use the Services, including technical information (such as your internet protocol (“IP”) address, mobile device ID, or browser type) and usage information (such as location data, preferred language, the parts of the Services you have visited, which links you have clicked and other information about how you interact with the Services). This information is anonymous, and is not associated with your PII, although it may be associated with other pieces of anonymous information about you.

When and where is this information collected?

Directly from you when you provide it to us.
Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses and information collected through cookies, web beacons and other tracking technologies.
From third parties, for example, our business partners.
On or through our Website by completing forms on our Website. This includes information provided at the time of registering to use our Site, subscribing to or purchasing our services, posting material or requesting further services.
When you report a problem with our Site we may ask for additional information from you.
Records and copies of your correspondence (including email addresses), if you contact us.
Your responses to surveys that we might ask you to complete for research purposes.
Details of transactions you carry out through our Website and of the fulfillment of your orders. You may be required to provide financial information before placing an order through our Website.
Your search queries on the Website.
You also may provide information to be published or displayed (hereinafter, “posted”) on public areas of the Website, or transmitted to other users of the Website or third parties (collectively, “User Content”). Your User Content is posted on and transmitted to others at your own risk. We cannot control the actions of other users of the Website with whom you may choose to share your User Content. Therefore, we cannot and do not guarantee that your User Content will not be viewed by unauthorized persons.

What do we use your information for?

The information we collect is statistical data and may include personal information, and we may maintain it, or associate it with personal information we collect in other ways, or receive from third parties. This data and information helps us to improve our Website and to deliver a better and more personalized service, including, but not limited to, allowing us to do the following:

To estimate our audience size and usage patterns.
To store information about your preferences, allowing us to customize our Website. according to your individual interests.
To speed up your searches.
To recognize you when you return to our Website.
To contact you regarding your account. These communications may include notices regarding changes to our policies, service updates, account management procedures and customer service transactional messages.
To email you newsletters or tips about how to use the Services, inform you of product updates or notify you about our own special offers or those of our third-party partners.
To bill your credit card or other specified form of payment, in accordance with the Terms of Use.
To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
To show you advertisemenst or recommend products most relevant to your profile characteristics.
To make improvements to the Website, App, and Services.
To inform potential partners and advertisers about the size and characteristics of our audience.
To fulfill any other purpose for which you provide your information.
To allow you to participate in interactive features on our Site.

We may also use your information to contact you about our own and third-parties’ goods and services that may be of interest to you. If you do not want us to use your information in this way, please email us at info@5Strands.com to opt out.

We may use the information we have collected from you to enable us to display advertisements to our advertisers’ target audiences. We do not disclose your personal information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.

How do we collect your information and do we use cookies or other forms of tracking?

As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions and patterns, including: details of your visits to our Website, including, but not limited to, traffic data, location data, logs and other communication data and the resources that you access and use on the Website; and information about your computer and internet connection, including your IP address, operating system and browser type.

We also may use these technologies to collect information about your online activities over time and across third party websites or other online services (“behavioral tracking”). Please email us at info@5Strands.com for information on how you can opt out of behavioral tracking on this website and how we respond to web browser signals and other mechanisms that enable consumers to exercise choice about behavioral tracking.

The technologies we may use for this automatic data collection include the following:

Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.
Flash Cookies. Certain features of our Website may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from and on our Website. Flash cookies are not managed by the same browser settings as are used for browser cookies.
Web Beacons. Pages of our Website and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags and single-pixel gifs) that permit us, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).

Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to your computer, and can only be read by a web server of the website that issued the cookie to you.
Some content or applications, including advertisements, on the Website are served by third parties, including advertisers, ad networks and servers, content providers and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our website. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.

We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.

Do we disclose any information to other parties?

The Company does not sell or trade your Personally Identifiable Information to outside parties. We may disclose aggregated or de-identified information about our users, and information that does not identify any individual, without restriction.

We may disclose personal information that we collect or you provide as described in this Privacy Policy to the following:

To our subsidiaries and affiliates.
To contractors, service providers and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution or sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which personal information held by us about our Site users is among the assets transferred, and you agree to and do hereby consent to our assignment or transfer of rights to your personal information.
To third parties to market their products or services to you if you have not opted out of these disclosures. We contractually require these third parties to keep personal information confidential and use it only for the purposes for which we disclose it to them.
To fulfill the purpose for which you provide it.
For any other purpose disclosed by us when you provide the information with your consent.

We may also disclose your personal information for the following reasons:

To comply with any court order, law or legal process, including responding to any government or regulatory request.
To comply with any state or local requirements regarding the disclosure of information for public health purposes, including reporting HIV and other sexually transmitted disease results to state public health regulatory bodies.
If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of our company, our customers or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

Information you post in publicly accessible areas of the Website and App may be available to other users.

What are your choices about how we use and disclose your information?

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:

Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. To learn how you can manage your Flash cookie settings, visit the Flash player settings page on Adobe’s website (www.adobe.com). If you disable or refuse cookies, please note that some parts of this Site may then be inaccessible or not function properly.
Promotional Offers from Us. If you do not wish to have your email address or other contact information used by us to promote our own or third parties’ products or services, you can opt-out by logging into the Website and adjusting your user preferences in your account profile by checking or unchecking the relevant boxes or by sending an email stating your request to info@5Strands.com. If we have sent you a promotional email, you may send us a return email asking to be omitted from future promotional email distributions. This opt out does not apply to information provided by us as a result of a product purchase, warranty registration, product service experience or other transactions.
Targeted Advertising. If you do not want us to use information that we collect or that you provide to us to deliver advertisements according to our advertisers’ target-audience preferences, you can opt-out by adjusting your user advertising preferences in your account profile by checking or unchecking the relevant boxes or by sending an email stating your request to info@5Strands.com.

We do not control third parties’ collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative via their website.

If you delete your User Content from the Website, copies of your User Content may remain viewable in cached and archived pages, or might have been copied or stored by other Site users. Proper access and use of information provided on the Website, including User Content, is governed by our Visitor Terms of Use.

How secure is your personal information?

The security of our user data is very important to us and we store your information securely, using industry-compliant encryption technology. We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration and disclosure. All personal information you provide to us is stored on our secure servers behind firewalls. Any payment transactions are encrypted using SSL or other encryption technology, or will use our third-party payment processors who use appropriate security procedures.

The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. You should not share your password with anyone. We urge you to be careful about giving out information in public areas of the Website like message boards. The information you share in public areas may be viewed by any user of the Website.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Site. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Site.

How long do we retain your information?

The retention period of collected information depends on the type of information and the reasons why we collect it.

Your account information is retained while your account is active, unless you request us to delete the information or close your account in which case some information may still be retained for a reasonable time in case you decide to re-activate your account. We may also retain some information we believe in good faith is necessary for legal and regulatory compliance, research and development, business matters, and improvement of our Services, in which case we would anonymize and encrypt such information until complete deletion.

If you request us to delete your information or close your account, some of the information you shared through the Services may still be accessible by those with whom you shared it.

Other privacy polices to which you may be subject

The Services provide you with the ability to share content externally on Facebook, Twitter and other third-party websites and services. Your use of those sites and their use and display of the content that you share there is subject to their privacy policies and online terms of use, and is not under the control of Company.

Occasionally, we may include or offer third-party products or services on the Website or App that include links to external websites. For example, advertisements, promotional offers, “free gifts,” and other links on the Website and App or included in e-mail from Company, may bring you to external web pages not controlled by Company. These third-party sites have separate and independent privacy policies and terms of service, which will govern the use of any Personally Identifiable Information that you provide. While Company is not responsible for the use of your information by third parties, we nevertheless seek to protect our users and the integrity of our Website and App, and we therefore invite your feedback about these sites.

Integrated third party applications

We may use authorized third-party applications and services; these may be integrated with our Website and/or App to deliver the Services. These third-party applications and services may also be able to collect information about you, including information about your activity on the Website and/or App, and they may notify your connections on the third-party services about your use of the Website and/or App, in accordance with their own privacy policies. By agreeing to this privacy policy, you agree that your personal data may be shared with any authorized third-party application or service that we use on our Website and/or App.

What if we make changes to our Privacy Policy?

Because enhancements to the Services we provide may affect the information that we collect and the manner in which we use it, we reserve the right to make changes to this Privacy Policy at any time. It is our policy to post any changes we make to our Privacy Policy on this page. If we make material changes to how we treat our users’ personal information, we will notify you by email to the email address specified in your account and/or through a notice on the Website home page. All changes are effective immediately upon posting to this page; the date the Privacy Policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this Privacy Policy to check for any changes.

CALIFORNIA PRIVACY RIGHTS

The California Consumer Privacy Act (CCPA) provides privacy rights to California residents with respect to personal information. Read the CCPA policy addendum.